Madcap Flare Training@TechTotal


Mad­Cap Flare™ is an incred­i­bly pow­er­ful tool for devel­op­ing doc­u­men­ta­tion that’s easy to re-use, main­tain, and pub­lish in var­i­ous print and online for­mats. It also has a steep learn­ing curve for new users.

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Training on MS Visio for Technical Writers and Analyst — TechTotal


Pro­fes­sional dia­grams are an essen­tial part of busi­ness com­mu­ni­ca­tion and doc­u­men­ta­tion. Doc­u­ments typ­i­cally help explain con­cepts and plans bet­ter than a table full of data or para­graphs of text do. Many of these dia­gram­ming use stan­dard graph­ics. Visio helps cre­ate these with a pro­fes­sional look.

Sim­plify and com­mu­ni­cate com­plex infor­ma­tion with data-linked dia­grams that you can cre­ate in just a few clicks. Visio makes dia­gram­ming sim­ple. Whether you want to quickly cap­ture a flow­chart that you brain­stormed on a white­board, map an IT net­work, build an orga­ni­za­tional chart, doc­u­ment a busi­ness process, or draw a floor plan, Visio helps you work visu­ally.
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Top Five Reasons to Use XML in Technical Writing

If you are a tech­ni­cal writer or infor­ma­tion designer and you have never worked with XML, you might be won­der­ing why you should bother with XML. Using XML for author­ing tech­ni­cal doc­u­ments has a num­ber of advan­tages for writ­ers that can make it very worth­while to consider.


1. XML is an inter­na­tional standard

XML is a doc­u­ment stan­dard that is main­tained by the W3C, an orga­ni­za­tion that is respon­si­ble for Web stan­dards. XML doc­u­ments are vendor-neutral, and they are not tied to one appli­ca­tion or one company.

2. The name says it all: eXtensible

XML uses XML ele­ments or tags to define doc­u­ment struc­ture. By defin­ing the doc­u­ment struc­ture, you can then use out­side processes such as style sheets to manip­u­late and reuse con­tent. By sep­a­rat­ing con­tent from dis­play, you can use a sin­gle source of con­tent and use it in many dif­fer­ent contexts.

3. One size fits all users

Con­tent re-use saves com­pa­nies money and makes authors more effi­cient. XML sup­ports and pro­motes these sorts of processes by being flex­i­ble and mod­u­lar. You can cre­ate con­tent, and then re-use that con­tent in dif­fer­ent doc­u­ments.
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Top 10 Trends Driving the Technical Communication Industry


Trend #1: Adop­tion of Struc­tured Documents

Trend #2: Shift towards Sin­gle Source Publishing

Trend #3: Added Com­plex­ity in Multi-Format/Multi-Channel Delivery

Trend #4: Pro­vid­ing for Mobile Deliv­ery

Trend #5: Increased Demand for Topic Based, Con­text spe­cific Help

Trend #6: Drive towards Mul­ti­me­dia Communication

Trend #7: Social Inter­ac­tion, a Spring­board for Direct Cus­tomer and User Input

Trend #8: The Grow­ing Role of Report­ing and Analytics

Trend #9: The Spe­cial­ist, the “Jack of all Trades”, and the Grow­ing Chasm

Trend #10: Improved Time to Mar­ket through Auto­mated Processes and Effec­tive Col­lab­o­ra­tion Facilities

For more infor­ma­tion click below link:


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Avoid gender specific words, passive voice and first person in Ms word 2007/2010/2013-TechTotal.


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A Pixel (Picture) Is Worth a Thousand Words

Charts and graphs are super ways to make your point very effec­tively. You can gather data and pre­pare a chart to dis­play your find­ings, iden­tify oppor­tu­ni­ties as a result of what visu­ally appears, and update the data to show changes or progress. Many soft­ware appli­ca­tions are avail­able to help you pre­pare graphs in a jiffy. Check the Inter­net or your local com­puter to find out more about them.
Keep these tips in mind when you pre­pare charts and graphs:

  • Write a descrip­tive title. Place the title above the chart or graph.
  • Use an appro­pri­ate scale. For exam­ple, if your finan­cial range is from $100,000 to $200,000, don’t show a scale of $100,000 to $500,000.
  • Cre­ate a leg­end if the chart isn’t self-explanatory. Leg­ends explain the sym­bols that appear in the chart.
  • Keep the design sim­ple. Elim­i­nate any infor­ma­tion your read­ers don’t need to know.
  • Pre­pare a sep­a­rate chart or graph for each point. If you try to squeeze too much infor­ma­tion on one graph, you defeat your pur­pose of mak­ing it sim­ple to read.

Remem­ber: If a pixel is truly worth a thou­sand words, you can elim­i­nate the thou­sand words with a well-done graphic. Make the graphic self-contained, tie it to the text, and

place it as close to the text as pos­si­ble. Clearly label all the parts so the graphic is self-explanatory and sends a clear message.

- Tech­ni­cal Writ­ing For Dum­mies® by Sheryl Lindsell-Roberts


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Adobe Framemaker Training @ Techtotal

Adobe framemaker
Train­ing on Adobe FrameMaker. Con­tact 09989699562/040–32434393
Web: email:

Adobe FrameMaker (2015 release) is a com­plete solu­tion for bidi­rec­tional tech­ni­cal con­tent. Pub­lish natively across chan­nels, mobile devices and for­mats and author with best-in-class XML/DITA sup­port. Col­lab­o­rate seam­lessly with experts, and man­age con­tent using inte­gra­tion with lead­ing CMSs.


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Workshop at Acharya Institute, Bangalore

Let­ter of Appre­ci­a­tion from Acharya Insti­tutes, Ban­ga­lore, towards a Webi­nar on Tech­ni­cal Writ­ing by TechTotal.

Webinar at Acharya


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Adobe Robohelp 2015 Training @ TechTotal, Hyderabad/Bangalore

robohelp2015 Training_TechTotal copy

Train­ing on lat­est ver­sion of Robo­help. Con­tact 09989699562/040–32434393
Web: email:

Deliver per­son­al­ized con­tent across plat­forms and mobile devices

Adobe Robo­Help (2015 release) empow­ers you to deliver engag­ing help and pol­icy con­tent across mobile devices, for­mats, and plat­forms. Pub­lish con­tent as mobile apps, or in HTML5, EPUB 3, KF8, and MOBI. Help users find rel­e­vant con­tent faster with dynamic con­tent fil­ters. Work more pro­duc­tively with a rib­bon UI.


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Collection of popular Quotes on Technical Writing

“ Good writ­ing doesn’t hap­pen overnight; it requires plan­ning, draft­ing, reread­ing, revis­ing, and editing.”


“ Read­ing makes a full man; con­fer­ence, a ready man; writ­ing an exact man.”

“ Com­mu­ni­ca­tion is not the trans­fer of words, it is the trans­fer of meaning. “

“If a reader fails to clearly under­stand a poem, a short story, a play, or a novel,
that is unfor­tu­nate;
how­ever, equip­ment is not dam­aged, no one is phys­i­cally hurt, and no one is sued.”

“Peo­ple read lit­er­a­ture for plea­sure, essays for enlight­en­ment, and jour­nal­ism for news.
Peo­ple read tech­ni­cal writ­ing to accom­plish a job.”

“Tech­ni­cal writ­ing is writ­ten to a
dif­fer­ent audi­ence for a dif­fer­ent
pur­pose than essays.
The reader of tech­ni­cal writ­ing does
not have time, nor nec­es­sar­ily the
inter­est in the sub­ject matter.”

“Suc­cess­ful tech­ni­cal writ­ing should help the reader under­stand the text, not present chal­lenges to understanding.”

“Who is writ­ing to whom?
What does the audi­ence know,
need to know, and want to know?
When your audi­ence fails to under­stand the text, you have failed to communicate!”

“ The words and graph­ics of tech­ni­cal writ­ing are meant to be prac­ti­cal: that is, to com­mu­ni­cate a body of fac­tual infor­ma­tion that will help an audi­ence under­stand a sub­ject or carry out a task.”

“ Never use two words when one word will do.”


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