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Technical Writing Training Bangalore — TechTotal

Tech­To­tal has become the ulti­mate des­ti­na­tion for pro­fes­sional train­ing and is con­sid­ered syn­ony­mous with Tech­ni­cal writ­ing. Accord­ing to a research con­ducted by Yahoo, Tech­ni­cal writ­ing has emerged as the num­ber one pro­fes­sion of choice among the most lucra­tive fields in the next twenty years. Hav­ing suc­cess­fully com­pleted five years of our growth story in Hyder­abad, we are envi­sion­ing to cater other geo­graph­i­cal regions of the coun­try that are at the fore­front of ser­vices seg­ment and dig­i­tal age. The huge impact cre­ated by Tech Total in the domain of Tech­ni­cal writ­ing, Instruc­tional design­ing and E-learning her­alds a new era in knowl­edge based com­pa­nies.
Stu­dents and pro­fes­sion­als all over the coun­try usu­ally come to our facil­ity at Hyder­abad to receive train­ing. Oth­er­wise they avail of the online train­ing facil­ity. How­ever there has been a grow­ing demand and requests to Tech­To­tal from dif­fer­ent sec­tions of IT indus­try and stu­dents in Ban­ga­lore since last cou­ple of years to estab­lish a base in Ban­ga­lore, India’s Sil­i­con Valley.

These con­stant requests from the denizens of Ban­ga­lore has evoked con­sid­er­able enthu­si­asm in our com­pany to spread our wings fur­ther, con­tribut­ing more to knowl­edge domain and the learn­ing process. Tech Total is known all over the coun­try for high qual­ity train­ing cou­pled with rea­son­able costs and inno­v­a­tive learn­ing mod­ules. In this endeavor to reach out to other urban regions of our coun­try, we hereby proudly announce the com­mence­ment of our Ban­ga­lore oper­a­tions. We offer com­pre­hen­sive and tailor-made courses of unbeat­able qual­ity at highly com­pet­i­tive mar­ket rates that many aspi­rants con­sider afford­able. Tech­To­tal has part­nered with and serves top play­ers in the mar­ket like Microsoft, Robert Bosch, ADP, Wipro, TATA etc. Our train­ers are highly qual­i­fied and have been rated among the best in the Indus­try. We have state-of-the-art infra­struc­ture to impart our learn­ing mod­ules effec­tively. Tech­To­tal offers train­ing mod­ules for cor­po­rates and indi­vid­u­als as well as online and class­room train­ing. We will con­tinue to deliver our highly acclaimed train­ing ser­vices and update our­selves in a more cre­ative envi­ron­ment that Ban­ga­lore offers.

Tech­To­tal will play a key role and part­ner with you in all your efforts to con­quer Tech­ni­cal writ­ing, an inno­v­a­tive and ever-growing field. This field is only expected to grow fur­ther as there is a need for qual­ity doc­u­men­ta­tion ser­vices with new software’s and pro­grams being launched every day with a diverse scope across Infor­ma­tion tech­nol­ogy, Nano tech­nol­ogy, Biotech­nol­ogy, Aero­space, Elec­tri­cal and Elec­tronic indus­tries etc. 

The cer­tifi­cate courses offered by Tech­To­tal are immensely val­ued in the job mar­ket pro­vid­ing pro­fes­sion­als with a much needed boost for career tran­si­tion. So why do you delay it in any fur­ther???? …Come and reg­is­ter with us….to mas­ter Tech­ni­cal writ­ing.
Course Title: Cer­tifi­cate Course in Tech­ni­cal Writing 

Course Code: TWC

Eli­gi­bil­ity: Any Graduate 

Dura­tion: 30Days – Nor­mal Track/ 15days – Fast Track 

Also Avail­able: Week­end Classes (Sat­ur­days & Sun­days) –7 Week­ends Program 

Tim­ings: 10.00 – 12.00 PM, 02.00 – 04.00 PM
04.00 – 06.00 PM, 07.00 – 09.00 PM

Course Out­line:

1. Tech­ni­cal Writ­ing
2. Soft­ware Devel­op­ment Life Cycle – SDLC
3.Technical Writ­ing­Process
4. Doc­u­ment Deliv­ery Life Cycle – DDLC
5. Doc­u­ment Deliv­er­ables
6. SME Inter­views and Project Plan­ning
7. HTML & XML Intro
8. Writ­ing Skills
9. Style Guide and Stan­dards
11. Tech­ni­cal Writ­ing Soft­ware Tools
12. Microsoft Word
13. Adobe Robo­Help
14. Adobe FrameMaker
15.Snag IT
16. MS– Visio
17. Pow­er­Point
18. Pho­to­shop
19. Reviews, Deliv­ery and Pub­li­ca­tion
20. Resume Prepa­ra­tion and Certification 

Course Mod­ules Description:

1. Tech­ni­cal Writing 

What is Tech­ni­cal Writ­ing?
Role of a Tech­ni­cal writer
Prin­ci­ples of Tech­ni­cal Writ­ing, Doc­u­men­ta­tion deliv­er­ables
Printed doc­u­men­ta­tion and Online Help Sys­tems
Work­ing with images and illus­tra­tions
2. Soft­ware Devel­op­ment Life Cycle – SDLC

Soft­ware Devel­op­ment Life Cycle
How Soft­ware is devel­oped, tested, main­tained and retired
How prod­ucts are installed, con­fig­ured, cus­tomized and deployed
Relat­ing soft­ware prod­uct fea­tures and busi­ness ben­e­fits
Work­ing with pro­gram­mers and testers
Under­stand­ing soft­ware require­ment spec­i­fi­ca­tions
Ana­lyz­ing prod­uct archi­tec­ture
Doc­u­men­ta­tion devel­op­ment life cycle
Types of doc­u­ments asso­ci­ated with soft­ware prod­ucts
Dif­fer­ent types of soft­ware and appli­ca­tions
3. Tech­ni­cal Writ­ing Process 

Under­stand­ing Audience/Readers
Col­lect­ing and Orga­niz­ing infor­ma­tion
Draft­ing infor­ma­tion ver­bally and visu­ally
Pro­duc­ing Information 

4. Doc­u­ment Deliv­ery Life Cycle – DDLC

Doc­u­ment devel­op­ment process
Esti­mat­ing Tech­ni­cal Doc­u­men­ta­tion
Doc­u­men­ta­tion Plan­ning
Selec­tion of Tools
Infor­ma­tion Archi­tec­ture
Tem­plates and Page design
Audi­ence Pro­fil­ing
Task Analy­sis
Con­tent Devel­op­ment
Ele­ments of Style
Tech­ni­cal Reviews
Edi­to­r­ial Reviews
For­mat­ting and pag­i­na­tion
Doc­u­ment Con­ver­sions
Con­tent Pub­lish­ing
Qual­ity Con­trol
Con­tent Maintenance 

5. Doc­u­ment Deliverables

Types of Software/Hardware doc­u­ments
End-User doc­u­ments
a. User Man­ual, Admin­is­tra­tor Guide, Online Help Files
b. Quick Ref­er­ence guides, Release Notes, Read Me Notes
c. Train­ing Pre­sen­ta­tions, Deploy­ment /Installation Guide
Tech­ni­cal Doc­u­ments
a. Func­tional Require­ment Spec­i­fi­ca­tion (FRS)
b. System/Software Require­ment Specification(SRS)
c. Appli­ca­tion Pro­gram Inter­face (API)
d. Design/Architecture Doc­u­ments, Project Plan
Mar­ket­ing and Web Doc­u­ments
a. Case Stud­ies
b. White Papers
c. Proposals/ Suc­cess Sto­ries
d. Prod­uct Briefs/Brochures
6. SME Inter­views and Project Planning

1. Role of SME
2. SME objec­tives
3. SME inter­views
4. Pur­pose of SME inter­view
5. Types of SME’s
6. Tech­ni­cal Writer and SME inter­ac­tions
7. How to con­duct SME inter­views?
8. Modes of com­mu­ni­ca­tion with SME
9. How to gather infor­ma­tion from SME
10. How to cre­ate doc­u­men­ta­tion Check­list
11. SME reviews
12. How to cre­ate project plan
13. Tips for con­duct­ing SME interviews

7. HTML & XML Intro

1. Why HTML
2. HTML Doc­u­ment Struc­ture
3. HTML Tags
4. HTML impor­tance in Tech­ni­cal writ­ing
5. Styles and CSS
6. Why XML for Tech­ni­cal Writ­ers
7. XML Vs HTML
8. Intro­duc­tion to XML
9. Intro­duc­tion to DITA and sin­gle sourcing

8. Writ­ing Skills

1. How to write clear and con­cise sen­tences
2. How to Write Steps, Instruc­tions and Pro­ce­dures
3. Orga­niz­ing the con­tent
4. Using sim­ple words/Plain Eng­lish
5. Log­i­cal sequence of Writ­ing
6. Writ­ing Sen­tence and Para­graph
7. Words to Avoid in Tech­ni­cal Writ­ing
8. Doc­u­ment Flow
9. Tone and Rhetoric

9. Style Guide and Standards

1. What is Pla­gia­rism
2. Steps to ensure Pla­gia­rism free con­tent
3. Types of Style Guides
4. Doc­u­men­ta­tion Stan­dards
5. Microsoft Style Guide for Tech­ni­cal Pub­li­ca­tion (MSTP)
6. Plan your writ­ing
7. Doc­u­ment Conventions

10. Gram­mar

1. Punc­tu­a­tions and Mechan­ics
2. Cap­i­tal­iza­tion
3. Active Voice and Pas­sive Voice
4. Writ­ing clearly and con­cisely
5. Edit­ing con­tent, gram­mar and syn­tax
6. Proof Read­ing
7. Gram­mar Prac­tice and Assign­ment
8. Email Etiquettes

11. Tech­ni­cal Writ­ing Soft­ware Tools

Microsoft Word – Text Edi­tor
Adobe Robo­Help – Help Author­ing
Adobe FrameMaker – Con­tent Pub­li­ca­tion
Snag IT – Image Cap­tur­ing
Ms Visio – Image Draw­ing
Pow­er­Point – Train­ing Pre­sen­ta­tion
Adobe Pho­to­shop – Image Edi­tor
12. Microsoft Word – Word Pro­cess­ing Tool

1. About Microsoft word
o Intro­duc­tion
o Fea­tures
2. Start­ing the Appli­ca­tion
3. Acces­si­bil­ity, For­mat­ting Text
4. Font and Para­graph set­tings
5. Bul­lets and Num­ber­ing, Cross-references
6. Bor­ders and Shad­ing, Styles and For­mat­ting
7. Tem­plate Cre­ation, Cre­at­ing Sec­tions
8. Work­ing with Table, Book­mark &Hyper­link
9. Gen­er­at­ing Table of Con­tents & Table of Fig­ures
10. Header and Footer, Foot­note and End­note
11. Work­ing with Review­ing tool­bar
12. Tool­bars, Short­cuts, Pro­tect­ing the Doc­u­ment
13. Watermarks/Columns/Change Case
14. Gen­er­at­ing Index, Auto text and AutoCorrect

13. Adobe Robo­Help – Help Author­ing Tool

About Online Help
Plan­ning an Online Help, Under­stand­ing Robo­Help Inter­face
Cre­at­ing your First Help project, Work­ing with Top­ics & Fold­ers
Work­ing with TOC, Index, & Glos­sary, Gen­er­at­ing Out­put
About Types of Lay­outs, Apply­ing Tem­plate and Style Sheet
Con­trol­ling CHM Win­dow and Skins
Work­ing with Links, Pop-ups, Trig­gers, and Drop-downs
Work­ing with Graph­ics and Text boxes
Cre­at­ing Related Top­ics, See Also and Key­word Link
Play­ing with Mar­quee, Trig­gers, and Splash Screen
Cre­at­ing Drop­downs, Expand­ing, Hyper­links and Pop­ups
Chang­ing the pri­mary lay­out, Tools in Robo­Help Html
Cre­at­ing and Work­ing with Tables, Cre­at­ing and Dis­play­ing Browse Sequence
Cre­at­ing Manually/Automatically Mul­ti­ple TOCs, Indexes, and Glos­saries
Sin­gle Sourc­ing – Con­di­tional Build Tags and Batch Gen­er­a­tion
Cre­at­ing Context-sensitive Help, Import­ing Files & Skins, and Merg­ing CHM
Under­stand­ing the Project Source Folder and Files
Gen­er­at­ing Reports
14. Adobe FrameMaker – Tech­ni­cal Con­tent Pub­li­ca­tion Tool

Intro­duc­tion
Usage of FrameMaker
FrameMaker v/s MS Word
Get­ting Started, Acces­si­bil­ity
Creating/Importing Doc­u­ments
Sav­ing New File For­mats
Basic Text For­mat­ting
Work­ing with Tags, Tables
Tools Palette, Draw­ing Tools
Work­ing with Para­graph and Char­ac­ter Design­ers
Work­ing with Frames, Anchored Frames and Align­ments
Work­ing with Body, Mas­ter and Ref­er­ence Pages
Page Design­ing and Defin­ing Vari­ables
Hyper­link, Cross Ref­er­ence, Pop-Ups and Image Map­ping
Gen­er­at­ing Table of Con­tents, Index and Glos­sary
Cre­at­ing Books, Con­di­tional Text and ref­er­ences
Doc­u­ment Conversions 

15. Snag IT – Image Cap­tur­ing Tool

About Snag IT
Intro­duc­tion
Fea­tures
Start­ing the appli­ca­tion
Image For­mats, Batch Con­vert Images
Explor­ing the Pro­gram Win­dow
Cap­ture Pro­file, Image Cap­tur­ing Modes
Cre­at­ing Web­Pages, Cre­at­ing sim­ple Demos
Com­pan­ion Appli­ca­tions
Snag IT Edi­tor
Snag IT Stu­dio
Cat­a­log Browser
16. MS– Visio – Image Draw­ing Tool

Intro­duc­tion to MS– Visio
Using var­i­ous tech­nol­ogy images
Cre­at­ing DFD’s and Archi­tec­tural Dia­grams
Syn­chro­niza­tion of images
Cre­at­ing dif­fer­ent file for­mats
Spe­cial Mer­its, Instal­la­tion sequence
Types of shapes, Behav­ior of shapes
How to Get shapes, Tem­plates sten­cil
Con­nec­tion shapes, Stak­ing shapes
Group/ Ungroup, Text Adding
Data Link­ing, Data Graph­ics
Auto Link­ing, Hyper Link­ing
Save type – for­mats
Import­ing into Word 

17. Pow­er­Point – pro­fes­sional pre­sen­ta­tion tool

Impor­tance of Pre­sen­ta­tions
Sav­ing Pow­er­Point
Work­ing on Slide Mas­ter
Apply­ing Design Tem­plates
Cus­tom Ani­ma­tion and slide tran­si­tion effects
Action but­tons and hyper­links
Slide lay­outs, Movies and Sounds
Insert & edit clip art
Cre­ate a slide back­ground using a pic­ture
Cus­tomize graph­i­cal bul­lets
Insert and for­mat a table into a slide
Add an ani­ma­tion scheme to selected slides
Rearrange slides, Slideshows
Cus­tomize slide back­grounds and templates 

18. Pho­to­shop – Image Edit­ing Tool

Intro­duc­tion to Pho­to­shop
Crop­ping images and edit­ing
Using advanced tools for cre­at­ing archi­tec­tural dia­grams
Explore the Pho­to­shop Envi­ron­ment
Basic Photo Cor­rec­tions, Selec­tions
Basic flow mode for edit­ing images using Pho­to­shop
Retouch­ing and Repairing 

Work with selec­tions
Cre­at­ing lay­ers, Mask and Chan­nels
Cor­rect­ing and Enhanc­ing
Slice and Link an Image
Cre­at­ing Rollovers, Ani­mate GIF Images
Paint­ing and Edit­ing
Basic Pen Tool Techniques 

19. Reviews, Deliv­ery and Publication 

What is a review cycle
Types of Reviews
Who are the dif­fer­ent peo­ple involved in a review
How to imple­ment reviews
Life cycle of reviews
Deliv­ery modes
Deliv­ery meth­ods
Print­able Doc­u­ment and Online Doc­u­ments
Edit­ing, for­mat­ting Proof Read­ing tech­niques
For­mat doc­u­ments to enhance com­mu­ni­ca­tion and visual appeal
Ver­sion Con­trol Sys­tem
20. Resume Prepa­ra­tion and Certification 

Stu­dents Query han­dling
Mock inter­views and indus­try ori­en­ta­tions
Writ­ing Assign­ments, mon­i­tor­ing and Feed­back
Online Test
Certification 

Con­tact Us for Registration

Tech­To­tal Soft Sys­tems Pvt Ltd
No: 147, 4rth Cross, Next to Shirdi Sai Baba Road
Cam­bridge Lay­out, Indi­rana­gar
Ban­ga­lore – 560008
Mobile: 9663015166/9989699562
Email: training@techtotalsystems.com
Web­site: www.techtotalsystems.com
Por­tal: www.techtotal.co.in
Visit our new blog http://blog.techtotalportal.com 

TechTotal Celebrates 5th Anniversary

 

Visit: http://www.techtotal.co.in/?p=176

Ten Great Technical Writing Tips

Tech­ni­cal writ­ing is a skill that will not only help you to bet­ter under­stand a soft­ware or sys­tem that you are work­ing with, but also will help you to build cred­i­bil­ity before oth­ers in an orga­ni­za­tion, espe­cially as a knowl­edge expert regard­ing the topic or areas you are cov­er­ing in your doc­u­men­ta­tion. Here are ten tips for improv­ing your tech­ni­cal writ­ing skills, and these may be applied to not only soft­ware, but also to inter­nal processes and pro­ce­dures that define how a com­pany operates:

1. Iden­tify your writ­ing goal. Many times when some­one is explain­ing a sys­tem or a soft­ware func­tion­al­ity, he or she gets lost in the details of the sys­tem and the reader is not able to assim­i­late the details with the final goal of the doc­u­men­ta­tion you are writ­ing. Stay focused, and if you need, include a com­ment or two remind­ing the user of their final goal in read­ing the documentation.
2. Keep screen shots small. Some­times, tech­ni­cal writ­ers or sup­port per­son­nel cap­ture a whole screen when there is only a part of the screen that needs cap­tur­ing. This will help the reader to assim­i­late the but­ton or field you are dis­cussing with the screen.
   Read the rest of this entry »

Author-it Training

2011 Top 20 Training Outsourcing Companies

TrainingIndustry.com con­tin­u­ously reviews com­pa­nies that pro­vide trainin2011 TO top 20g busi­ness process out­sourc­ing (BPO) ser­vices and con­ducts an annual assess­ment to deter­mine sup­pli­ers’ expe­ri­ence and capa­bil­i­ties. This list is intended to help buy-side learn­ing and pro­cure­ment orga­ni­za­tions search­ing for the right train­ing out­sourc­ing partner.

The ‘Top 20′ list rec­og­nizes the lead­ing train­ing out­sourc­ing com­pa­nies for their high qual­ity ser­vices and com­pre­hen­sive capa­bil­i­ties. All have demon­strated exper­tise and expe­ri­ence in man­ag­ing major BPO engage­ments as well as cre­at­ing a sig­nif­i­cant impact on the industry.

Selec­tion to this year’s “Top 20 Train­ing Out­sourc­ing Com­pa­nies” list was based on the fol­low­ing criteria:

• Indus­try vis­i­bil­ity, inno­va­tion and impact
• Capa­bil­ity to deliver mul­ti­ple types of train­ing services
• Com­pany size and growth potential
• Strength of clients
• Geo­graphic reach

The ‘Top 20’ list should help buy-side com­pa­nies make informed deci­sions and improve the costs and qual­ity of learn­ing ser­vices that they procure.

Because of the diver­sity of ser­vices included in train­ing out­sourc­ing engage­ments, no attempt is made to rank the ‘Top 20’.

(Note: NIIT & Ele­ment K are one cor­po­ra­tion but are listed sep­a­rately result­ing in the list of 21 com­pany names)
1. Accen­ture
2. Log­ica
3. MicroTek
4. CGS-Computer Gen­eral Soul­tion
5. Tata Inter­ac­tive Sys­tems
6. Knowl­edge Pool
7. Gen­eral Physics corporation(GP)
8. IBM
9. Exper­tus
10. Adayana INC
11. Delta Col­lege Cor­po­rate Ser­vices
12. ACS
13. Gen­pact
14. Lion­bridge
15. QA
16. Ele­ment K
17. Hem­s­ley Fraser
18. Intre­pid Learn­ing Solu­tions
19. NIIT Enter­prise Learn­ing Solu­tion
20. The Train­ing Asso­ciates
21. Raytheon Pro­fes­sional Services

Source: http://www.trainingindustry.com

Articulate Training @ TechTotal

Learn Technical Communication Suite from TechTotal

Single-source pub­lish­ing, Rich Media, Cloud-based Col­lab­o­ra­tion and acces­si­ble XML pub­lish­ing are just four of the sig­nif­i­cant capa­bil­i­ties that Adobe’s Tech­ni­cal Com­mu­ni­ca­tion Suite 3 brings to mul­ti­lin­gual projects. This pow­er­ful suite (often referred to as TCS3 or Tech Comm Suite) com­bines three of the more pop­u­lar prod­ucts for tech­ni­cal com­mu­ni­ca­tions: FrameMaker 10, Robo­Help 9 and Cap­ti­vate 5. Two addi­tional prod­ucts use­ful to tech­comm are bun­dled as well; Adobe Acro­bat X Pro and Pho­to­shop CS5.

Adobe iden­ti­fies the fol­low­ing areas as key strengths for the new release of Tech­ni­cal Com­mu­ni­ca­tion Suite:

1. Social Media, via pub­lish­ing to Adobe’s AIR plat­form with mod­er­ated comments,
2. User-generated Con­tent, via RoboHelp’s Exter­nal Con­tent Search,
3. Multi-device Pub­lish­ing, which has been extended beyond PDF and HTML to include the ePub XML stan­dard for tablets and eReaders,
4. Rich Media and Video, which have been extended to include many new formats,
5. Cloud-based Col­lab­o­ra­tion via com­ments in PDF has been extended to Robo­Help as well as FrameMaker and
6. XML Pub­lish­ing has been extended to sup­port DITA 1.2, along with sev­eral enhance­ments to make FrameMaker’s struc­tured edit­ing user inter­face even friendlier.

Read the rest of this entry »

Employment Opportunities

The U.S. Dept. of Labor’s “Occu­pa­tional Out­look Hand­book, 2002-03 Edi­tion, Writ­ers and Edi­tors”, is rec­om­mended read­ing for those con­sid­er­ing tech­ni­cal writ­ing as a pro­fes­sion.

Some of the main points high­lighted in the hand­book make inter­est­ing read­ing:
Read the rest of this entry »

Common Interview Questions in Technical Writing

1. What made (skills) you to choose Tech­ni­cal Writ­ing career being a tech­ni­cal grad­u­ate?
2. How much you rate in writ­ing?
3. Have you done any writ­ing? Can you write process doc­u­ments? Mar­ket­ing doc­u­ments?
4. What is the role of a tech­ni­cal writer in an orga­ni­za­tion?
5. What is the chal­leng­ing thing in Tech­ni­cal Writ­ing?
6. Where have you done the course?
7. What tools and tech­niques you learnt in the tech­ni­cal writ­ing course?
8. Do you have knowl­edge of any style guide?
9. Can you show us any sam­ples of your work?
10. You don’t have any soft­ware expe­ri­ence, how can you write on soft­ware appli­ca­tions?
11. What are the types of doc­u­ments in Soft­ware devel­op­ment com­pa­nies (SDLC)?
12. Describe the process you fol­lowed, when you devel­oped your last help file (doc­u­men­ta­tion devel­op­ment life cycle).
13. What are the goals of a tech­ni­cal writer?
14. Describe how you get infor­ma­tion for your doc­u­men­ta­tion.
15. How do you gather infor­ma­tion from SME?
16. How to review a tech­ni­cal doc­u­ment?
17. What is the struc­ture of User Man­ual?
18. How do you per­form Audi­ence analy­sis?
19. Typ­i­cally how many reviews does the doc­u­ment undergo?
20. Describe how you get doc­u­ments reviewed.
21. Will you be able to do multi-tasking?
22. Com­pare Adobe Frame maker and Ms Word.
23. How do you cre­ate online doc­u­ments? Do you know any help author­ing tools?
24. Why do we use Robo­Help?
Please add more ques­tions……..
Tech­ni­cal Writ­ing inter­view Ques­tions, Free Inter­view Questions

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