Trend #1: Adop­tion of Struc­tured Doc­u­ments
Trend #2: Shift Towards Sin­gle Source Pub­lish­ing
Trend #3: Added Com­plex­ity in Multi-Format/Multi-Channel Deliv­ery
Trend #4: Pro­vid­ing for Mobile Deliv­ery
Trend #5: Increased Demand for Topic Based, Con­text Spe­cific Help
Trend #6: Drive Towards Mul­ti­me­dia Communication

Trend #7: Social Inter­ac­tion, a Spring­board for Direct Cus­tomer and User Input
Trend #8: The Grow­ing Role of Report­ing and Ana­lyt­ics
Trend #9: The Spe­cial­ist, the “Jack of all Trades”, and the Grow­ing Chasm
Trend #10: Improved Time to Mar­ket through Auto­mated Processes and
Effec­tive Col­lab­o­ra­tion Facil­i­ties

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For more detailed infor­ma­tion click: http://www.adobe.com/content/dam/Adobe/en/products/technicalcommunicationsuite/pdf/top-10-trends-shaping-tomorrow-tci-whitepaper-jan2012.pdf

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