Workshop at Acharya Institute, Bangalore

Let­ter of Appre­ci­a­tion from Acharya Insti­tutes, Ban­ga­lore, towards a Webi­nar on Tech­ni­cal Writ­ing by TechTotal.

acharya
Webinar at Acharya

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Adobe Robohelp 2015 Training @ TechTotal, Hyderabad/Bangalore

robohelp2015 Training_TechTotal copy

Train­ing on lat­est ver­sion of Robo­help. Con­tact 09989699562/040–32434393
Web: www.techtotalsystems.com email: shravan@techtotalsystems.com

Deliver per­son­al­ized con­tent across plat­forms and mobile devices

Adobe Robo­Help (2015 release) empow­ers you to deliver engag­ing help and pol­icy con­tent across mobile devices, for­mats, and plat­forms. Pub­lish con­tent as mobile apps, or in HTML5, EPUB 3, KF8, and MOBI. Help users find rel­e­vant con­tent faster with dynamic con­tent fil­ters. Work more pro­duc­tively with a rib­bon UI.

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Collection of popular Quotes on Technical Writing

“ Good writ­ing doesn’t hap­pen overnight; it requires plan­ning, draft­ing, reread­ing, revis­ing, and editing.”

techtotal_quotes

“ Read­ing makes a full man; con­fer­ence, a ready man; writ­ing an exact man.”


“ Com­mu­ni­ca­tion is not the trans­fer of words, it is the trans­fer of meaning. “


“If a reader fails to clearly under­stand a poem, a short story, a play, or a novel,
that is unfor­tu­nate;
how­ever, equip­ment is not dam­aged, no one is phys­i­cally hurt, and no one is sued.”


“Peo­ple read lit­er­a­ture for plea­sure, essays for enlight­en­ment, and jour­nal­ism for news.
Peo­ple read tech­ni­cal writ­ing to accom­plish a job.”


“Tech­ni­cal writ­ing is writ­ten to a
dif­fer­ent audi­ence for a dif­fer­ent
pur­pose than essays.
The reader of tech­ni­cal writ­ing does
not have time, nor nec­es­sar­ily the
inter­est in the sub­ject matter.”


“Suc­cess­ful tech­ni­cal writ­ing should help the reader under­stand the text, not present chal­lenges to understanding.”


“Who is writ­ing to whom?
What does the audi­ence know,
need to know, and want to know?
When your audi­ence fails to under­stand the text, you have failed to communicate!”


“ The words and graph­ics of tech­ni­cal writ­ing are meant to be prac­ti­cal: that is, to com­mu­ni­cate a body of fac­tual infor­ma­tion that will help an audi­ence under­stand a sub­ject or carry out a task.”


“ Never use two words when one word will do.”


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Technical Writing Career? What experts say?

Craig Haiss is a Senior Tech­ni­cal Writer for an inter­na­tional soft­ware com­pany, and the author of the Help­Scribe tech­ni­cal writ­ing blog.
A tech­ni­cal writ­ing career is guar­an­teed to be filled with chal­lenges. Tech­nol­ogy is con­stantly chang­ing, roles are shift­ing, and best prac­tices are evolv­ing. Wouldn’t it be great if you could get the best minds in the indus­try in the same room and ask them for advice on how to be suc­cess­ful in such an environment?

[Read the rest of this entry…]

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Top 10 Trends Driving the Technical Communication Industry

Trend #1: Adop­tion of Struc­tured Doc­u­ments
Trend #2: Shift Towards Sin­gle Source Pub­lish­ing
Trend #3: Added Com­plex­ity in Multi-Format/Multi-Channel Deliv­ery
Trend #4: Pro­vid­ing for Mobile Deliv­ery
Trend #5: Increased Demand for Topic Based, Con­text Spe­cific Help
Trend #6: Drive Towards Mul­ti­me­dia Communication

Trend #7: Social Inter­ac­tion, a Spring­board for Direct Cus­tomer and User Input
Trend #8: The Grow­ing Role of Report­ing and Ana­lyt­ics
Trend #9: The Spe­cial­ist, the “Jack of all Trades”, and the Grow­ing Chasm
Trend #10: Improved Time to Mar­ket through Auto­mated Processes and
Effec­tive Col­lab­o­ra­tion Facil­i­ties

5-1
For more detailed infor­ma­tion click: http://www.adobe.com/content/dam/Adobe/en/products/technicalcommunicationsuite/pdf/top-10-trends-shaping-tomorrow-tci-whitepaper-jan2012.pdf

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Advance Technical Writing program for Microsoft, Bangalore

Con­ducted suc­cess­ful 2-days train­ing pro­gram for Con­sul­tants, PjMs and S.con of Microsoft Global Ser­vices Cen­ter (India) Pvt Ltd, Bangalore.

micrsofttraining

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Strategy, Not Software

–Tech­ni­cal Writ­ing For Dum­mies® by Sheryl Lindsell-Roberts

Any­one who writes tech­ni­cal doc­u­ments must under­stand how crit­i­cal it is to take a
strate­gic approach. For exam­ple, if you design a cus­tom home, do you first call some­one
to wield a ham­mer? Of course not. A ham­mer is merely a tool. To design a cus­tom home,
you call an archi­tect — a trained pro­fes­sional who designs lay­out; ren­ders plans for the
plumb­ing, elec­tri­cal, and heat­ing sys­tems; and pro­vides the struc­ture. Then you call
some­one who knows ham­mers.
The same holds true in tech­ni­cal writ­ing. Effec­tive tech­ni­cal doc­u­ments require an
infor­ma­tion archi­tect — a tech­ni­cal writer . Whether this per­son is a pro­fes­sional
tech­ni­cal writer or an engi­neer or soft­ware devel­oper who writes tech­ni­cal doc­u­ments,
she must plan, design, and pro­vide log­i­cal struc­ture. Any­one can learn to use the
soft­ware to cre­ate the doc­u­ment. Much like the ham­mer, soft­ware is merely a tool. The
key to writ­ing a great doc­u­ment is strat­egy, not soft­ware.

Some­one once told me that she wouldn’t make a good tech­ni­cal writer because she
can’t even use jumper cables to rev up an ail­ing car bat­tery. Remem­ber that
tech­ni­cal writ­ing isn’t about jumper cables or about under­stand­ing every aspect of
the tech­ni­cal and sci­en­tific com­mu­ni­ties. And it isn’t about know­ing every nuance of
the lat­est soft­ware appli­ca­tion. Very few peo­ple have that broad a knowl­edge base.
Tech­ni­cal writ­ing is about using strat­egy and resources to write clear, accu­rate, and
log­i­cal doc­u­ments. If you apply a log­i­cal strat­egy and avail your­self of resources,
you can write just about any­thing — from turn­ing on your com­puter to assem­bling a
jet airplane.

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Technical Writing Differs from Business Writing

–Tech­ni­cal Writ­ing For Dum­mies® by Sheryl Lindsell-Roberts

Many peo­ple ask the dif­fer­ence between busi­ness writ­ing and tech­ni­cal writ­ing. The
dif­fer­ence is anal­o­gous to apples and oranges. For exam­ple, at the very core (par­don the
pun), apples and oranges are fruits. And at the very core, doc­u­ments are words and
graph­ics. Beyond the core, busi­ness and tech­ni­cal doc­u­ments are dif­fer­ent species.

Doc­u­ments of the busi­ness kind
Let­ters are the crux of busi­ness doc­u­ments. When you fac­tor in e-mail mes­sages, that
accounts for as much as 90 per­cent of all busi­ness cor­re­spon­dence. Every
busi­nessper­son writes busi­ness doc­u­ments — let­ters, memos, e-mail mes­sages,
pro­pos­als, reports, and more. One major dif­fer­ence between busi­ness and tech­ni­cal
doc­u­ments is that busi­ness doc­u­ments are gen­er­ally writ­ten by one per­son, often for a
sin­gle reader or small, select group of read­ers. Fol­low­ing are some com­monly writ­ten
busi­ness documents:

  • Agen­das
  • E-mail mes­sages
  • Let­ters
  • Meet­ing minutes
  • Memos
  • Pre­sen­ta­tions
  • Pro­pos­als
  • Reports

Print or Elec­tronic Media — That Is the Ques­tion
Tech­ni­cal writ­ing cov­ers both print and elec­tronic media and you must under­stand
which (or a com­bi­na­tion of both) is suit­able for your reader. Fol­low­ing is a sam­pling of a
few types of print and elec­tronic media that fall under the broad cat­e­gory of tech­ni­cal
writ­ing:
Print
• User/reference man­u­als for hard­ware or soft­ware
• Equip­ment spec­i­fi­ca­tions for peo­ple who assem­ble, oper­ate, or repair machin­ery
• Sci­en­tific arti­cles, reports, and white papers
• Papers to be deliv­ered at sem­i­nars or con­fer­ences
Elec­tronic
• Web-based doc­u­ments
• Computer-based doc­u­ments
• Online doc­u­men­ta­tion (with Help included)
In the early 1990s com­pa­nies deliv­ered print ver­sions of user man­u­als, parts
cat­a­logs, spec­i­fi­ca­tions, and the like. Now these same doc­u­ments may be deliv­ered
in print or elec­tronic form.

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Technical Writing training for IT literacy development in Colombo, Sri Lanka ( A govt initiative)

Tech­To­tal con­ducted 3 days work­shop for Tech­ni­cal Writ­ers, Pro­gram­mers, Testers, Busi­ness Ana­lyst, and IT per­son­nel from var­i­ous com­pa­nies, (through ICTA) who wants to com­mu­ni­cate tech­ni­cal infor­ma­tion through doc­u­ments effectively.

Corporate Training

The Infor­ma­tion and Com­mu­ni­ca­tion Tech­nol­ogy Agency of Sri Lanka (Pri­vate) Lim­ited (ICTA) is a com­pany owned by the Gov­ern­ment. ICTA was estab­lished to develop the econ­omy of Sri Lanka through infor­ma­tion and com­mu­ni­ca­tion tech­nolo­gies (ICT).
IctA

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Madcap Flare Training @ TechTotal

It is with great plea­sure Tech­To­tal is launch­ing Mad­cap Flare Train­ing (Help Author­ing Tool) in Hyder­abad and Ban­ga­lore. We con­duct both online and class­room training.

madcap_techtotal

For more infor­ma­tion con­tact 09663015166(Bang) or 09989699562 (Hyd) or 04032434393 or mail to shravan@techtotalsystems.com

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